Fix Roku Error Code 014.40: Easy Troubleshooting Guide

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roku error code 014.40

I’ve been there, staring at my screen with a mix of confusion and frustration as the Roku error code 014.40 pops up. It’s like your streaming plans hit a brick wall, isn’t it? Let’s jump into what this pesky error is all about and how we can get back to our binge-watching without much hassle.

What is Roku error code 014.40?

Running into Roku error code 014.40 can turn a laid-back streaming session into a real head-scratcher. I’ve been there, trying to figure out why my favorite shows suddenly became inaccessible. So, let me share what I’ve learned about this pesky problem.

Essentially, error 014.40 signifies that your Roku device is struggling to connect to your Wi-Fi network. This could be due to a range of issues, from incorrect Wi-Fi credentials to problems with your internet connection.

Here are the nuts and bolts of why this error occurs:

  • Incorrect Wi-Fi password. It’s easy to mistype or forget network passwords.
  • Wi-Fi Signal Strength. If your Roku is too far from the router, the weak signal could be the culprit.
  • Router Issues. Sometimes, the router might need a restart or an update to function smoothly with your Roku device.
  • Roku Software Glitch. Now and then, the device itself could have software hiccups that disrupt connectivity.

Understanding the root causes of error 014.40 is crucial for tackling it effectively. In my journey, recognizing the specific issue from the list above paved the way to a smoother streaming experience.

Causes of Roku error code 014.40

As we dive deeper into the heart of this issue, I’ve discovered a few key reasons why Roku error code 014.40 keeps popping up. It’s not just about a single glitch; this problem has multiple layers that can frustrate anyone.

Incorrect Wi-Fi Credentials

First off, the most common culprit is incorrect Wi-Fi credentials. Yes, it’s that simple sometimes. Typing in the wrong password or selecting the incorrect network could send you down a rabbit hole of errors. Always double-check your details; it’s easy to overlook a small typo.

Weak Wi-Fi Signal

Another significant factor could be a weak Wi-Fi signal. If your Roku device is too far from the router, or there are physical obstructions like walls, the signal strength might not be strong enough. Weak signals can lead to intermittent or failed connections, flagging the dreaded 014.40 error.

Router Glitches

Routers aren’t perfect. They might experience hiccups that disrupt the connection to your Roku device. Sometimes, a simple restart of the router wipes the slate clean, offering a smooth connection that your Roku can latch onto without any errors.

Roku Software Issues

Finally, Roku software issues can’t be ignored. Outdated software or bugs within the Roku system itself could lead to connectivity problems. Regularly checking for software updates is key to keeping these types of errors at bay.

Troubleshooting steps for Roku error code 014.40

When I first encountered the Roku error code 014.40, I felt a bit frustrated. But through trial and error, I found some steps that really work. If you’re facing this issue, here’s a straightforward guide to get your streaming back on track.

Double-Check Wi-Fi Credentials

It sounds simple, but you’d be surprised how often this is the issue. I’ve mistyped my Wi-Fi password more times than I’d like to admit. So, first things first, ensure your Wi-Fi credentials are correct. It’s easy to mix up letters or forget a capitalization, and that small mistake can keep your Roku from connecting.

Reduce Distance to the Router

Wi-Fi signal strength plays a crucial role in connectivity. If your Roku is too far from the router, the signal might not be strong enough. I moved my router closer to my Roku device and noticed an immediate improvement. Alternatively, consider using a Wi-Fi extender to boost the signal throughout your home.

Restart Your Router and Roku Device

Sometimes, all your tech needs is a quick restart to solve mysterious glitches. I’ve found that turning off my router and Roku device, waiting a minute, and then turning them back on can magically resolve the error. It’s a simple step, but it often works wonders.

Check for Roku Software Updates

Outdated software can lead to all sorts of issues, including error code 014.40. In my experience, regularly checking for Roku updates has kept many software-related problems at bay. You can check for updates manually in the settings menu of your Roku device. If there’s an update available, install it and see if that fixes the problem.

By following these steps, I managed to overcome the dreaded Roku error code 014.40. Each of these solutions tackles a potential cause of the issue, from simple user errors to more complex connectivity and software problems.

Checking the network connection

In my journey to tackle the Roku error code 014.40, I discovered that a strong Wi-Fi connection is vital. I first made sure my network was functioning properly. It sounds simple, but you’d be surprised how often it’s overlooked.

Review Your Network Speed

I ran a quick internet speed test using my smartphone. Streaming devices like Roku need a certain speed to operate smoothly. If your internet is lagging, it could be the culprit.

Examine Wi-Fi Signal Strength

Next, I checked my Wi-Fi signal strength on the Roku. By exploring to Settings > Network, I could see if the signal was weak. A strong signal is crucial for a seamless streaming experience.

Switch Wi-Fi Channels

Interference from other devices can impact your Wi-Fi’s performance. I learned that switching to a less congested Wi-Fi channel on my router could significantly improve connectivity. It was a game-changer.

Connect via Ethernet

For a more stable connection, I considered using an Ethernet cable. Directly connecting your Roku to the router can bypass many Wi-Fi issues. Though not feasible for everyone, it’s worth mentioning.

Remember, each step brings you closer to resolving error code 014.40. By ensuring your network connection is solid, you’re one step closer to uninterrupted streaming.

Restarting the Roku device

When I’m grappling with the pesky Roku error code 014.40, one of my go-to strategies is a simple restart of the Roku device. It’s surprising how often this easy step can clear out whatever hiccup the system is experiencing.

Firstly, I make sure to power off my Roku device. This isn’t just hitting the standby button on the remote; I physically disconnect it from its power source. I’ve found that giving the device a good minute to rest, disconnected, lets it properly shut down all processes that could be causing issues.

Next, I plug the device back in. This process is akin to waking it up with a fresh outlook, ready to tackle streaming without the error code looming. The reboot clears the device’s temporary memory but doesn’t affect any saved settings or preferences, so there’s no need to worry about losing anything important.

During the restart, I sometimes notice the device takes a bit longer to power up. This is perfectly normal. It’s just the Roku making sure everything is in order, checking for updates, and ensuring it’s ready to deliver a seamless viewing experience.


I’ve walked you through a variety of strategies to tackle the pesky Roku error code 014.40. From ensuring your Wi-Fi credentials are accurate to giving your device a fresh start by restarting it, we’ve covered the gamut. Remember, a strong, stable internet connection is key to streaming without interruptions. Don’t forget to check for those software updates and consider a direct Ethernet connection for the best performance. With these tips, I’m confident you’ll be back to enjoying your favorite shows and movies in no time. Happy streaming!

Frequently Asked Questions

What does Roku error code 014.40 indicate?

Roku error code 014.40 typically indicates a problem with connecting to your Wi-Fi network. This could be due to incorrect Wi-Fi credentials, poor signal strength, or issues with the router itself.

How can I improve the Wi-Fi signal strength for my Roku device?

Improving Wi-Fi signal strength can be achieved by placing the Roku device closer to the router, removing any physical obstructions between them, or even changing the Wi-Fi channel on the router to reduce interference from other networks.

What steps can I take if my Roku device is not connecting to Wi-Fi?

If your Roku device isn’t connecting to Wi-Fi, start by restarting both the Roku device and your router. Double-check your Wi-Fi credentials, check for Roku software updates, and ensure your network speed meets Roku’s requirements.

Is it beneficial to connect my Roku device via Ethernet?

Connecting your Roku device via Ethernet can provide a more stable and faster internet connection compared to Wi-Fi. This is especially beneficial if you are experiencing poor Wi-Fi signal strength or intermittent connectivity issues.

How do I check for Roku software updates?

To check for Roku software updates, go to the settings menu on your Roku device, select “System,” and then “System update.” Follow the instructions to see if any updates are available and to install them.

What is a simple fix for many Roku issues?

A simple fix for many Roku issues is to restart the device. This can be done by either selecting the restart option from the settings menu or by physically disconnecting the device from its power source, waiting for a minute, and then reconnecting it. This process helps clear any temporary glitches.